Social care — Cardiff Council

Social care score

No score yet

The first monthly scores have not been published yet. Scores are published once enough people have shared their experiences and the calculation has been reviewed.

Scores summarise anonymous opinions and published evidence using a published method. They are not an official rating and do not describe any individual worker, case or decision.

- Children’s social care
- Family member
- July to September 2026
- Reference GS8V8D9N4Q
Really poor

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Comments are the opinions of anonymous individuals about their own experiences. They are checked before publication but are not verified as fact.

Contacting Cardiff about social care

Adult social care: Phone: 029 2023 4234
Adult social care: Out of hours (emergencies): 029 2078 8570
Adult social care: Complaints: Make a complaint to Cardiff
Adult social care: Online: Ask for home adaptations and equipment
Children’s social care: Phone: 029 2053 6490
Children’s social care: Out of hours (emergencies): 029 2078 8570
Children’s social care: Complaints: Make a complaint to Cardiff
Council website: cardiff.gov.uk

Phone numbers checked on 14/09/2026. Always check the council’s website for the latest details.

Help and how to complain: adult social care · Help and how to complain: children’s social care · Step-by-step guide to complaining · If your complaint is not resolved · All help guides