Contact us

We cannot help with individual cases

We cannot respond to safeguarding concerns, give advice about your situation, or take up complaints about a council. Please do not send us personal details about yourself or anyone else.

If someone is in danger, get help now. To complain about a council service, read our help guides. For social services in Wales, read our complaints guide.

Email us

General enquiries: Questions about SocialCareScore, feedback about this website, and accessibility problems.; Email: hello@socialcarescore.co.uk
Press and media: Enquiries from journalists and broadcasters. See our press and media page.; Email: press@socialcarescore.co.uk
Privacy and data protection: Questions about how we handle information, or requests about your data protection rights. See our privacy notice.; Email: privacy@socialcarescore.co.uk

Councils and other organisations

Official responses (right of reply): Councils can send an official response to be published on their council page. Please email from an official council email address.; Email: hello@socialcarescore.co.uk with the subject "Official response"
Data corrections: If you think oversight or performance data about your organisation is wrong, tell us which figure it is and send a link to the published source.; Email: hello@socialcarescore.co.uk with the subject "Data correction"

Other things you may want to do

Report a published comment. Please use the form rather than email, so we can hide the comment straight away.
Withdraw a rating using your withdrawal code.
Use our open data.

We read every message, but we may not be able to reply to messages about individual cases.

Who runs SocialCareScore

Operator: [Operator legal name — to be confirmed before launch]
Address: [Operator address — to be confirmed before launch]
Company number: [Company number — to be confirmed before launch]
Information Commissioner's Office registration number: [ICO registration number — to be confirmed before launch]

Last reviewed: 14/09/2026