Coming soon. SocialCareScore is being prepared for launch and is not yet accepting ratings.
SocialCareScore
Principal council · Cardiff and Vale · Wales

Cardiff Council

Anonymous experiences of Cardiff’s services, department by department, combined with published evidence.

Rate a service at Cardiff How to complain

Council score

No score yet

The first monthly scores have not been published yet. Scores are published once enough people have shared their experiences and the calculation has been reviewed.

Scores summarise anonymous opinions and published evidence using a published method. They are not an official rating and do not describe any individual worker, case or decision.

Departments

Each department has its own score. The council score is the average of the department scores, once at least 3 departments have enough ratings for a full score.

See children’s and adult social care together

Latest comments

Read all 1 comment
    • Children’s social care
    • Family member
    • July to September 2026
    • Reference GS8V8D9N4Q

    Really poor

    Report this comment

Comments are the opinions of anonymous individuals about their own experiences. They are checked before publication but are not verified as fact.

Contacting Cardiff and making a complaint

Council website
cardiff.gov.uk

Each department’s page has its own contact details and how to complain about that service.

How council complaints work · How to complain about social services · Help and complaints guides