Coming soon. SocialCareScore is being prepared for launch and is not yet accepting ratings.

Social care score

No score yet

The first monthly scores have not been published yet. Scores are published once enough people have shared their experiences and the calculation has been reviewed.

Scores summarise anonymous opinions and published evidence using a published method. They are not an official rating and do not describe any individual worker, case or decision.

Comments

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Contacting Torfaen about social care

Adult social care: Phone
01495 762 200
Adult social care: Out of hours (emergencies)
0800 328 4432
Adult social care: Complaints
Make a complaint to Torfaen
Adult social care: Online
Children’s social care: Phone
01495 762 200
Children’s social care: Out of hours (emergencies)
0800 328 4432
Children’s social care: Complaints
Make a complaint to Torfaen
Children’s social care: Online
Council website
torfaen.gov.uk

Phone numbers checked on 14/09/2026. Always check the council’s website for the latest details.

Help and how to complain: adult social care · Help and how to complain: children’s social care · Step-by-step guide to complaining · If your complaint is not resolved · All help guides