Conwy County Borough Council

Departments

Each department has its own score. The council score is the average of the department scores, once at least 3 departments have enough ratings for a full score.

• Adult social care

  Care and support for adults, disabled people and unpaid carers.

  No score yet

• Children’s social care

  Support for children and families, child protection, fostering and care leavers.

  No score yet

• Education and additional needs

  School admissions, school transport and support for additional learning needs.

  No score yet

• Housing and homelessness

  Housing applications, help with homelessness and council homes.

  No score yet

• Council tax and benefits

  Council tax bills, discounts and reductions, Housing Benefit and hardship support.

  No score yet

• Bins, recycling and street cleaning

  Bin and recycling collections, recycling centres, fly-tipping and street cleaning.

  No score yet

• Planning and building control

  Planning applications, planning enforcement and building control.

  No score yet

• Roads, transport and parking

  Potholes, pavements, street lighting, parking, Blue Badges and local transport.

  No score yet

• Environmental health, licensing and trading standards

  Noise and nuisance, food hygiene, pests, licensing and trading standards.

  No score yet

• Libraries, leisure and culture

  Libraries, leisure centres, museums, arts and events.

  No score yet

• Parks, green spaces and community services

  Parks, play areas, allotments, public rights of way and community centres.

  No score yet

• Customer contact and complaints handling

  Contacting the council by phone, online or in person, and how complaints are handled.

  No score yet

See children’s and adult social care together

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