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Social care score

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The first monthly scores have not been published yet. Scores are published once enough people have shared their experiences and the calculation has been reviewed.

Scores summarise anonymous opinions and published evidence using a published method. They are not an official rating and do not describe any individual worker, case or decision.

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Contacting Carmarthenshire about social care

Adult social care: Phone
0300 333 2222
Adult social care: Out of hours (emergencies)
0300 333 2222
Adult social care: Complaints
Make a complaint to Carmarthenshire
Adult social care: Online
Children’s social care: Phone
01554 742 322
Children’s social care: Out of hours (emergencies)
0300 333 2222
Children’s social care: Complaints
Make a complaint to Carmarthenshire
Children’s social care: Online
Council website
carmarthenshire.gov.wales

Phone numbers checked on 14/09/2026. Always check the council’s website for the latest details.

Help and how to complain: adult social care · Help and how to complain: children’s social care · Step-by-step guide to complaining · If your complaint is not resolved · All help guides